I have been working with iTunes Store Support for a week, but have not been able to resolve the infamous “Authorisation Loop” error, so thought I would share and vent my frustrations here.

I upgraded to 7.7.1.11 recently and since the upgrade none of the $1,000 worth of songs videos and TVShows purchased and downloaded will play in iTunes or our Apple TV.

When I click on a song, movie or show, we receive the message “This computer is not authorized ….”.

I than put in the password and receive the hopeful message: “Machine Authorization was Successful”, but the songs, videos and shows still don’t play. When you click on the title again it again re-asks for “authorization”.

I have tried all of the suggested fixes and set of instructions received from iTunes Store support and the support website, including:

* De-authorizing, re-authorizing
* Re-installing iTunes
* Removing the SC folder
* Re-building the iTunes Library
* Re-building iTunes Preferences
* Creating a new user acount and installing iTunes
* Installing iTunes on a different computer with a different operating system
* Re-installed songs from a backup …
* Updating iTunes Store Account Information, as instructed by support.
* Scanned for viruses …
* Updated Windows …

    .. of course every time you do most of these things the Apple TV is wiped and spends hours re-syncing with iTunes over my wireless network which adds to the frustration.

    I have been a loyal shareholder and customer to Apple and iTunes and was even in the process of purchasing iPhones for the family, but this most recent set of issues (this is the second time by the way for us to go through this exact problem) is becoming very aggravating - beyond what I can put up with.

    Having invested well over $1,000 in Apple, and having also upgraded my internet connection to cater for more download limits, we have decided to ditch our Apple love affair, and move to a much more reliable and robust on-demand entertainment delivery system - like the new Foxtel HD On Demand.

    Apple - you have absolutely received the very last dollar from me.

    I asked her to stay but she wouldn’t listen
    She left before I had the chance to say
    Oh
    The words that would mend the things that were broken
    But now it’s far too late, she’s gone away

    Every night you cry yourself to sleep
    Thinking: “Why does this happen to me?
    Why does every moment have to be so hard?”
    Hard to believe it

    It’s not over tonight
    Just give me one more chance to make it right
    I may not make it through the night
    I won’t go home without you,

    The taste of your breath, I’ll never get over
    The noises that you made kept me awake
    Oh
    The weight of things that remained unspoken
    Built up so much it crushed us everyday

    Every night you cry yourself to sleep
    Thinking: “Why does this happen to me?
    Why does every moment have to be so hard?”
    Hard to believe it

    It’s not over tonight
    Just give me one more chance to make it right
    I may not make it through the night
    I won’t go home without you, oh, oh, oh

    It’s not over tonight
    Just give me one more chance to make it right
    I may not make it through the night
    I won’t go home without you, oh, oh, oh

    Of all the things I felt but never really shown
    Perhaps the worst is that I ever let you go
    I should not ever let you go, oh oh oh

    It’s not over tonight
    Just give me one more chance to make it right
    I may not make it through the night
    I won’t go home without you

    It’s not over tonight
    Just give me one more chance to make it right
    I may not make it through the night
    I won’t go home without you
    And I won’t go home without you
    And I won’t go home without you
    And I won’t go home without you

    This town is colder now, I think it’s sick of us
    It’s time to make our move, I’m shakin off the rust
    I’ve got my heart set on anywhere but here
    I’m staring down myself, counting up the years
    Steady hands, just take the wheel…
    And every glance is killing me
    Time to make one last appeal… for the life I lead

    Stop and stare
    I think I’m moving but I go nowhere
    Yeah I know that everyone gets scared
    But I’ve become what I can’t be, oh
    Stop and stare
    You start to wonder why you’re ‘here’ not there
    And you’d give anything to get what’s fair
    But fair ain’t what you really need
    Oh, can u see what I see

    They’re tryin to come back, all my senses push
    Un-tie the weight bags, I never thought I could…
    Steady feet, don’t fail me now
    Gonna run till you can’t walk
    But something pulls my focus out
    And I’m standing down…

    Stop and stare
    I think I’m moving but I go nowhere
    Yeah I know that everyone gets scared
    But I’ve become what I can’t be, oh
    Stop and stare
    You start to wonder why you’re here not there
    And you’d give anything to get what’s fair
    But fair ain’t what you really need
    Oh, you don’t need

    What u need, what u need…

    Stop and stare
    I think I’m moving but I go nowhere
    Yeah I know that everyone gets scared
    But I’ve become what I can’t be
    Oh, do u see what I see…

    This is the clock up on the wall
    This is the story of us all
    This is the first

    sound of a new born child before he starts to crawl

    This is the war that’s never won
    This is the soldier and his gun
    This is the mother waiting by the phone praying for her son

    (chorus)
    Pictures of you
    Pictures of me
    Hung up on your wall for the world to see

    Pictures of you
    Pictures of me
    Remind us all of what we used to be

    Woooah

    There is a drug that cures it all
    Blocked by the governmental wall
    We are the scientists inside the lab just waiting for the call

    This earthquake weather has got me shaking
    Inside i’m high up and dry

    (chorus)
    Pictures of you
    Pictures of me
    Hung up on your wall for the world to see

    Pictures of you
    Pictures of me
    Remind us all of what we used to be

    Confess to me
    Every secret moment
    Every stolen promise you’ve believed

    Confess to me
    All that lies between us
    All that lies between you and me

    We are the boxers in the ring
    We are the bells that never sing
    There is a title we cant win no matter how hard we must swing

    (chorus)
    Pictures of you
    Pictures of me
    Hung up on your wall for the world to see

    Pictures of you
    Pictures of me
    Remind us all of what we could have been

    (chorus)
    Pictures of you
    Pictures of me
    Hung up on your wall for the world to see

    Pictures of you
    Pictures of me
    Remind us all of what we could have been
    What could have been
    We could have been

    Pictures of you
    Pictures of me
    Remind us all of what we could have been
    What could have been

    i’m feeling blind
    like the suns in my eyes
    theres something you need to know
    i’m wasting time
    fall behind, in my mind
    cause i’m fighting in a losing war
    tidy little fault lines cracking inside my soul

    you cant look me in the eyes
    and i don’t do surprises
    i got nothing at all
    if you catch me i fallsigns, neon lights
    like a thief in the night
    who was welcome with an open door
    i’m serving time,
    by myself, for a crime,
    theres a reason i can’t ignore
    holding everything that i was ever looking foryou cant look me in the eyes
    and i don’t do surprises
    i got nothing at all
    if you catch me i fall

    you cant look me in the eyes
    and i don’t do surprises
    i got nothing at all
    if you catch me i falllook inside me, seems that i’ve been,
    don’t forget to pay your bill now,
    (dudes is new who’s forming )?
    call my friends and tell them theres a party
    the sun is coming up, my heart is falling
    out and i am blinded,
    no one has the ace of spades,
    but if you play the game you’ll find it,
    i’m running and touching, sinking, thinking, hoping for another
    we need to drink and vibe, and try not to hold back each otheryou cant look me in the eyes
    and i don’t do surprises
    i got nothing at all
    if you catch me i fallyou cant look me i the eyes
    and i don’t do surprises
    i got nothing at all
    if you catch me i fall

    Every time I close my eyes
    It’s you and I know now
    Who I am

    Yea yea yea and I know now

    There’s a place I go
    When I’m alone
    Do anything I want
    Be anyone I wanna be
    But it is us I see
    And I cannot believe I’m fallin
    That’s where I’m goin
    Where are you goin
    Hold it close won’t let this go

    Dream catch me, yea
    Dream catch me when I fall
    Or else I won’t come back at all

    You do so much
    That you don’t know
    It’s true
    And I know now
    Who I am

    Yea yea yea
    And I know now

    There’s a place I go
    When I’m alone
    Do anything I want
    Be anyone I wanna be
    But it is us I see
    And I cannot believe I’m fallin
    That’s where I’m goin
    Where are you goin
    Hold it close won’t let this go

    Dream catch me, yea
    Dream catch me when I fall
    Or else I won’t come back at all

    See you as a mountain
    A fountain of God
    See you as as a descant soul
    in the setting sun
    You as the sound

    I’m young
    There’s a place I go
    When I’m alone
    Do anything I want
    Be anyone I wanna be
    But it is us I see
    And I cannot believe I’m fallin

    There’s a place I go
    When I’m alone
    Do anything I want
    Be anyone I wanna be
    But it is us I see
    And I cannot believe I’m fallin
    That’s where I’m goin
    Where are you goin
    Hold it close won’t let this go

    Dream catch me, yea
    Dream catch me when I fall
    Or else I won’t come back at all

    Simona
    You’re getting older
    Your journey’s been
    Etched on your skin

    Simona
    Wish I had known that
    What seemed so strong
    Has been and gone

    I would call you up every Saturday night
    And w’d both stay out till the morning light
    And we sang, “Here we go again”
    And though time goes by
    I will always be
    In a club with you
    In 1973
    Singing “Here we go again”

    Simona
    Wish I was sober
    So I could see clearly now
    The rain has gone

    Simona
    I guess it’s over
    My memory plays our tune
    The same old song

    I would call you up every Saturday night

    And we`d both stay out till the morning light
    And we sang, “Here we go again”
    And though time goes by
    I will always be
    In a club with you
    In 1973
    Singing “Here we go again”

    I would call you up every Saturday night
    And we’d both stay out till the morning light
    And we sang, “Here we go again”
    And though time goes by
    I will always be
    In a club with you
    In 1973
    Singing “Here we go again”

    I would call you up every Saturday night
    And we’d both stay out ’til the morning light
    And we sang, “Here we go again”
    And though time goes by
    I will always be
    In a club with you
    In 1973
    Singing “Here we go again”

    And though time goes by
    I will always be
    In a club with you
    In 1973

    This was a triumph
    I’m making a note here
    HUGE SUCCESS
    It’s hard to overstate my satisfaction
    Aperture Science

    we do what we must because we can
    for the good of all of us except for the ones who are dead
    but there’s no sense crying over every mistake
    you just keep on trying until you run out of cake
    and the science gets done and you make a neat gun
    for the people who are still alive

    I’m not even angry
    I’m being so sincere right now
    even though you broke my heart and killed me
    and torn into pieces
    and threw every piece into a fire
    as they burned it hurt because I was so happy for you!
    Now these points of data make a wonderful line
    and we’re out of beta, we’re releasing on time
    so I’m glad I got burned
    Think of all the things we learned for the people that are still alive

    go ahead and leave me
    I think I prefer to stay inside
    maybe you’ll find someone else to help you
    maybe black mesa
    that was a joke, haha, fat chance
    anyway this cake is great, it’s so delicious and moist
    look at me still talking, when there’s science to do
    when I look out there it makes me glad I’m not you
    I’ve experiments to run, there is research to be done
    on the people who are still alive

    and believe me I am still alive
    I’m doing science and I’m still alive
    I feel FANTASTIC and I’m still alive
    While you are dying I’ll be still alive
    and when you’re dead I’ll be still alive
    STILL ALIVE, still alive

    I’m holding on your rope,
    Got me ten feet off the ground
    I’m hearin what you say but I just can’t make a sound
    You tell me that you need me
    Then you go and cut me down, but wait
    You tell me that you’re sorry
    Didn’t think I’d turn around, and say…

    It’s too late to apologize, it’s too late
    I said it’s too late to apologize, it’s too late

    I’d take another chance, take a fall
    Take a shot for you
    And I need you like a heart needs a beat
    But it’s nothin new
    I loved you with a fire red-
    Now it’s turning blue, and you say…
    “Sorry” like the angel heaven let me think was you
    But I’m afraid…

    It’s too late to apologize, it’s too late
    I said it’s too late to apologize, it’s too late

    Bridge (guitar/piano)

    It’s too late to apologize, it’s too late
    I said it’s too late to apologize, it’s too late
    It’s too late to apologize, yeah
    I said it’s too late to apologize, yeah-
    I’m holdin on your rope, got me ten feet off the ground…

    When I was young, it seemed that life was so wonderful,
    a miracle, oh it was beautiful, magical.
    And all the birds in the trees, well they’d be singing so happily,
    joyfully, playfully watching me.
    But then they send me away to teach me how to be sensible,
    logical, responsible, practical.
    And they showed me a world where I could be so dependable,
    clinical, intellectual, cynical.

    There are times when all the world’s asleep,
    the questions run too deep
    for such a simple man.
    Won’t you please, please tell me what we’ve learned
    I know it sounds absurd
    but please tell me who I am.

    Now watch what you say or they’ll be calling you a radical,
    liberal, fanatical, criminal.
    Won’t you sign up your name, we’d like to feel you’re
    acceptable, respecable, presentable, a vegtable!

    At night, when all the world’s asleep,
    the questions run so deep
    for such a simple man.
    Won’t you please, please tell me what we’ve learned
    I know it sounds absurd
    but please tell me who I am.